Last updated: Aug 12th 2026
Lauren Concrete, Inc. (“Lauren Concrete,” “we,” “us”) respects the privacy of our customers, vendors, employees, and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
Information you provide. Our public website at laurenconcrete.com is informational and does not collect personal information through forms. We collect personal information directly from you when you contact us by phone, email, or text message; when you place or coordinate an order; when you register for or use our customer portal at portal.laurenconcrete.com; or in the course of a vendor, supplier, or employment relationship. This may include your name, company name, job title, phone number, email address, mailing address, project or job site address, account and order information, and any information you choose to include in your communications with us.
Information collected automatically. When you visit our website or portal, our servers and analytics tools may automatically collect your IP address, browser type, operating system, device type, pages viewed, and the date and time of your visit. We may use cookies and similar technologies for site functionality and analytics. You can disable cookies through your browser settings, though some features may not work as intended.
How we use information
We use personal information to respond to inquiries and quote requests; to schedule, coordinate, and deliver products and services; to communicate about orders, deliveries, scheduling, and job site logistics; to operate and secure our customer portal; to manage vendor and supplier relationships; to process employment applications; to maintain and improve our website; to comply with legal and regulatory obligations; and to protect our rights and property.
How we share information
We may share personal information with service providers who perform functions on our behalf, such as hosting, communications, dispatch, and payment processing, and only as necessary for them to perform those functions. We may also disclose information when required by law, legal process, or governmental request, or to protect the rights, safety, or property of Lauren Concrete, our customers, or others. In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
We do not sell your personal information.
Customer portal
Access to portal.laurenconcrete.com requires an account. Through the portal we collect and maintain account credentials, contact information, and records relating to your orders, deliveries, and account activity with Lauren Concrete. We use this information to operate the portal, authenticate users, display your account and order history, and support your account. Portal information is subject to this Privacy Policy.
Text messaging and mobile information
Lauren Concrete may communicate with vendors, employees, and customers by SMS text message with their consent. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared or sold to any third party. Information sharing to subcontractors in support services, such as customer service, is permitted; all other use case categories exclude text messaging originator opt-in data and consent.
Consent to receive text messages is not a condition of doing business with Lauren Concrete. Recipients may opt out at any time by replying STOP, or reply HELP for assistance. Message frequency varies, and message and data rates may apply.
Data security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your state of residence, you may have the right to request access to the personal information we hold about you, request correction or deletion, obtain a copy in a portable format, or appeal a denial of such a request. To submit a request, contact us using the information below. We may need to verify your identity before responding.
Children’s privacy
Our website, portal, and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted, and we will update the date at the top of this page.
Contact us
Lauren Concrete, Inc.
2001 Picadilly Drive
Round Rock, TX 78664
512-389-2113
SMS Terms and Conditions
Program description. Lauren Concrete employees send and receive individual text messages with vendors, suppliers, employees, and contractor customers to coordinate orders, deliveries, equipment service, job site access, scheduling, and related operational matters. Messages are sent by an employee, not by an automated system.
How to opt in. Consent is given verbally to a Lauren Concrete employee during a phone call or in-person conversation, and is confirmed by an opt-in message sent to the number provided. Consent to receive text messages is not a condition of doing business with Lauren Concrete.
Message frequency. Message frequency varies based on ongoing business activity.
Cost. Message and data rates may apply. Lauren Concrete does not charge for text messages.
How to opt out. Reply STOP to any message to stop receiving text messages. You will receive a confirmation and no further messages will be sent.
How to get help. Reply HELP to any message, call us at (512) 389-2113, or email support@laurenconcrete.com during business hours, Monday through Friday.
Carriers. Carriers are not liable for delayed or undelivered messages.